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back online and lesson learned

Posted by Charles | August 13, 2007 .

You might noticed the site was acting really bad in the last couple days. That’s because I started the migration process from the old crabby hosting to Hostmonster. It’s finally back online. There are few lessons learned to share with you in case you might want to do something like this.

  • Pick a hosting company with live support. We know what we are doing but there are lots of stuffs are out of our control. I’ve got problem add Flex888.com domain to the new hosting even though everything at my end was setup correctly. So I have to call Hostmonster and in surprise there was a real person stayed online with me for about 40 minutes and later went to level three support to get it fixed. And later I used their Live Chat to solved another problem.
  • Write down the steps you’ve gone through when migrated all the data, plugins, files, etc. Once the domain got added on and the site was still not functioning correctly. I’ve struggle a half day to find out there is WordPress option I need change at database level to get it work. I should have known this but totally forgot what I’ve done.
  • Seek help immediately if it’s available. I believed I can fix those problems and get my site back online but didn’t realize there were only so much I can do. It’ll save lots of my time if I contact the support earlier.
  • Have a Plan B. I didn’t have one so I was really worried. Fortunately everything eventually works fine but what if not…

I’ve done this several time already but still every time there were something new to deal with. Wish I learned this time.

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